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Return reason: Product and shipping box both damagedWe got return from buyer,Our shipping box is okay, Product also ok. Please check our picture attached, As amazon's return policy and SFP return policy require 20% restocking fee plus shipping fee since it was the buyer's remorse. But amazon has submitted the full refund to the buyer. It's not our fault at all. We request amazon to reimburse $ plus shipping fee ,to us for our loss due to the buyer's remorse. Thanks a lot