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Return reason: Item defective or doesn’t work,We got a return from the buyer, Our engineer diagnosed this laptop over two days, the laptop is good working and does not have any problems. As our return policy, we need to charge a 30% restocking fee with this case.
But amazon have submitted the full refund to buyer. It's not our fault at all. We request amazon to reimburse $ to us for our loss due to the buyer's remorse. Thanks a lot